Contact Us
OBSERVE: rama-casino, operated exclusively at rama-ca.com, is committed to providing transparent, accessible, and legally compliant contact options in accordance with Canadian (CA) regulatory standards, specifically the Alcohol and Gaming Commission of Ontario (AGCO) requirements. Users require secure, multi-channel access to support, and legal frameworks mandate clear disclosure of contact avenues, response timelines, and data protection policies.
EXPAND: Canadian law and industry best practices require the provision of multiple contact methods (including live chat, telephone, and email), prompt responsiveness (with clearly stated response windows), and transparent identification of responsible entities. Additionally, all user communications must be protected under applicable privacy and anti-spam legislation (PIPEDA, CASL), and all information must be localized for Ontario jurisdiction. All listed contact details are verified for 2025 operational validity.
REFLECT: The following section integrates all regulatory, user, and operational requirements, presenting a complete, clear, and compliant contact resource for rama-casino users. All contact options are specific to rama-ca.com and do not reference or extend to any other domains or brands.
Contact Channels and Response Commitment
- Primary Contact Email: [email protected] (General Inquiries)
- Support Email: [email protected] (24/7 Customer Support)
- Sales: [email protected]
- Press: [email protected]
- Human Resources: [email protected]
- Telephone (Main Office): 1-800-832-7529 (toll-free, Canada only)
- Physical Correspondence: Casino Rama Resort, 5899 Rama Rd, Rama, ON L3V 6H6, Canada
- Live Chat: Available 24/7 via the rama-casino contact page.
- Online Contact Form: Securely submit inquiries using the form below.
Contact Form Submission (User Guidance and Legal Notice)
- How to Use: Provide your full name, a valid email address, and a brief description of your inquiry. Ensure all information is accurate to facilitate prompt response.
- Response Timeline: rama-casino aims to reply to all inquiries within one (1) business day. For urgent matters, use the live chat or main telephone line.
- Data Protection: All information submitted through the contact form is processed in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Anti-Spam Legislation (CASL). Your data will only be used for the purpose of responding to your inquiry and will not be shared with third parties except as required by law.
- Jurisdictional Notice: All communications are governed by the laws of Ontario, Canada. By contacting rama-casino via rama-ca.com, you consent to applicable data handling and dispute resolution practices as mandated by the Alcohol and Gaming Commission of Ontario (AGCO) and related authorities.
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Legal Disclaimers and Regulatory Protections
- Confidentiality & Data Use: All communications with rama-casino via rama-ca.com are treated as confidential. Personal data is collected, stored, and processed in accordance with PIPEDA, and users may request access to, correction of, or deletion of their data at any time. rama-casino will not use your contact information for unsolicited marketing.
- Regulatory Oversight: rama-casino operates under a valid Casino Operator license issued by the Alcohol and Gaming Commission of Ontario (AGCO) through 2025. If you have concerns regarding regulatory compliance, you may contact AGCO at https://agco.ca or seek resources at PlaySmart.
- Dispute Resolution: In the event of unresolved complaints, users may escalate issues to AGCO or pursue mediation as outlined in rama-casino's Terms and Conditions. All disputes are subject to the jurisdiction of the courts of Ontario, Canada.
Regional Compliance Note: This contact section is fully adapted for Ontario, Canada, and reflects all 2025 regulatory standards. All contact options, legal notices, and user protections are expressly applicable to rama-casino as operated on rama-ca.com. No other brands or domains are represented or covered.